Open Heart Surgery

Openheartsurgery - give unsatified custormers real service.A Design service by Adam Broomberg and Jeremy Walton 1995.
Giving unsatisfied customers real service.

The service. The basics of the service, is to allow people to come to the shop and hand over their old , tiring house hold products.
These products would then be worked on and used to create new products. The customer has the choice of discussing their needs or taking pot luck in what the product will return as. Or they can part exchange with another product off the shelf.

Original proposal to be conducted from Designers Guild store.

A proposal

Real custormer service proposal for Designers Guild 1995.

Openheartsurgery - give unsatified custormers real service.

Custormer service proposal

Unsatified custormers are the most valuable.

Spontanious idea generation involving spare parts and custormers dislike.

The unwanted clock radio returned to owner. Part exchanged for a gold fish bowl made from a broken television.

Clock radio shut away in time.

Remade clock radio

extract from proposal

extract from proposal

Extract from proposal

Salavaged Cutlery renewed with glass enamle.

Old glass with package instructions sand blaseted on side.

Extract from proposal

Operation instruction, punched into salvaged cutlery. Do not place in toaster.

Extract from proposal

Thermometer left over from another custormer fixed into the seat of a salvage stool

Salavaged chair with spare thermometer placed in seat.

Social stools with thermometer. made from slavaged lab. stools.

Social stools with thermometer. made from slavaged lab. stools.

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